Shipping policy

SHIPPING POLICY

Last updated: August 29, 2026

We ship Benjamin Van Oost artworks, editions and products from Belgium.

Processing Times

Orders are prepared and dispatched as soon as reasonably possible. Processing times may vary depending on the product.

Made-to-order, personalised and commissioned pieces may require additional production time. Estimated production or delivery times will be communicated where applicable.

Shipping Costs

Shipping costs are calculated and displayed during checkout where available.

For oversized, fragile or particularly valuable artworks, additional shipping or specialised transport costs may apply. We will contact you if a specific delivery arrangement is required.

Delivery Times

Delivery times are estimates and may vary depending on destination, carrier, customs procedures and other circumstances outside our reasonable control.

We cannot guarantee a specific delivery date unless this has been expressly agreed in writing.

International Orders

International shipping may be available depending on the product and destination.

For deliveries outside the European Union, customs duties, import taxes and local charges may apply. Unless otherwise stated, these charges are the responsibility of the customer.

Fragile & Valuable Artworks

Artworks and fragile objects are packed with appropriate protective materials. Certain works may be shipped using tracked, insured or specialised art transport.

Please inspect your shipment upon delivery and retain all packaging if damage is discovered.

Damaged Deliveries

If your order arrives damaged, please contact us as soon as possible at laurentverrue@hotmail.com and include your order number and clear photographs of:

  • the product;
  • the outer packaging;
  • the internal packaging;
  • the shipping label.

This allows us to assess the issue and, where applicable, submit a claim with the carrier.

Incorrect Delivery Information

Customers are responsible for providing complete and accurate shipping information.

Additional costs resulting from an incorrect or incomplete address may be charged to the customer where permitted by law.